Tag: Sam Michelson

NOTES FROM MY BLOCK
Business · Churn · customer service / Nov 6, 2019

Want to reduce client churn? Here’s how we do it!

My firm Five Blocks offers digital reputation management services and often our clients engage us as one would an exterminator or a locksmith – to help them solve a very specific measurable problem. In order to retain our clients far beyond the original reason they hired us we employ the following tactics. 1) HOLISTIC APPROACH: […]

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